WHP CAN ATTEND YOUR EVENT:
Enhance your event. Let WHP bring tables of professional promotional products to your event. Promote your business and company name. We travel to anywhere in the Continental US. You provide the tables and we provide the professional products. Request or advise us of an event by calling (888) WHP-6444 or (888) 947-6444 or email us:

• Request WHP at your event!

COPYRIGHTS / LOGOS / DESIGNS:
All company names, logos, service marks or trademarks shown on this web site are the property of their registered owners, and are used merely for effect and to demonstrate print quality. They are not intended to express or imply either an endorsement of their products or services, or that we have printed an actual order with any such imprint. When placing an order that requires us to reproduce a registered logo, service mark or trademark, you represent that you have the legal right to have the logo reproduced on that product. In the event of any claim, you will hold us harmless and free of liability for any unauthorized use. Team logos created by WHP, are not available to anyone other than the owner of the design.

SHIPS IN 2 BUSINESS DAYS:
If the item states "SHIPS IN 2 BUSINESS DAYS"... your order will normally ship by the end of the second business day, NOT including the day you placed your order. Business Days are Monday through Friday. Also allow for DELIVERY TIME it takes UPS to deliver your package. This will be based on your location, and the type of DELIVERY you choose. We always select the most efficient and fastest delivery. Your packages are shipped from Southern California. UPS GROUND takes 1 delivery day for Southern California, and 2 delivery days for Central & Northern California. Please refer to the DELIVERY TIME chart below.

UPS GROUND DELIVERY TIME

If you need your order ASAP, please contact via email or call us at (888) 947-6444, so we can try to accomodate you. We may be able to fulfill your order in your timeline.

CANADA CUSTOMERS - IF YOU LIVE IN CANADA:
Your order will be shipped by UPS or US Mail. We recommend US Mail, as it is less expensive, but may take longer. UPS charges a $25 broker fee plus the taxes for your area, not included in our charges. Your order will incur Canadian import charges, taxes, PST tarrifs, that we have not charged you. We only charge you for the cost of shipping. Please call our office after placing your order for an explanation. (888) 947-6444

STANDARD RETURNS:
Please call our office for a RMA (Return Merchandise Authorization) before returning. Non-Defective & Refused Order returns will be credited back the price of the product minus a 10% restocking charge.

SALE ITEMS:
Refunds for the difference in price of previously purchased items that go on sale, cannot be honored. Sales items are placed on sale because of a special WHP quantity purchase and can only be honored for that batch of sale items.

DEFECTIVE PRODUCTS:
Defective products will be replaced with same like/kind, and if we cannot replace, a full refund will be credited to the exact credit card account it was charged to.

SIZE OF APARREL IS INCORRECT:
Return the product via US Mail (least expensive way) with a copy of your invoice or web order, and a note stating what size you would like to exchange it for and we will ship you a replacement for no charge upon receipt of the previous, unwashed, unworn, undamaged product. Your satisfaction is important to us.

CUSTOM ORDERS:
No custom orders can be returned. Any product you purchase that is not a standard stocked item, and/or have additional custom embroidery performed on that product is not returnable.

INCORRECT ADDRESS CHARGE:
Any order that is shipped to the shipping address provided, and is not a valid address, and/or is missing a Suite or apartment number, or must be redirected, will be charged $10.00, the same that we are charged from UPS. We try our best to verify all addresses with UPS's system and the USPS address database to avoid these errors, but is not always possible.